Content Development

We can create product manuals from start or update it using our effective documentation processes. We focus on analyzing the end use of the manual and its target audience.

The result is documents that are clear, easy to use, appealing, and legally compliant.

• Team:
  Mechanical, Electrical, Electronics Engineers with expertise in technical writing for industrial products and machinery domain. Some are with Tekom and IELTS certifications.
• Standards and directives followed:
  o Machinery safety standard ISO 12100
  o Standard - IEC 82079-1
  o ANSI Z535.6
  o Machinery directive EN/2006/42/EC
  o Low voltage directives 2006/95/EC
• Tools:
  o    Authoring: Adobe FrameMaker, MS Word
  o    Illustration: Adobe Illustrator, Photoshop, InDesign Solidworks
        Composer
  o    Animation: Solidworks Composer, Adobe After effects, Flash
  o    Content Management System: PLM Publisher, Schema

Our documentation development process typically starts with analysing the purpose or end use of the manual and its target audience. Be it customers (operators, maintenance staff) or internal employees (sales or service), each group has a specific technical need.

Our authors create the documentations keeping this in mind. The end result is documents which are useful, on-target, clear, easy to use, appealing, and legally compliant.

Steps in document development lifecycle: